Understanding the store settings

Under Settings, you can manage information used in the store, in orders, and in communications with your customers. You do not need to fill in everything at once. Start with the details relevant to your store and complete the rest as needed.

1. Password protection

Password protection restricts visitor access to the store. It is useful when you are building the store, making major changes, or want to keep the content private before launch. Turn off the protection when the store is ready to open to customers.

2. Store and company details

The store name is the name used for the store. The company name, address, postal code, city, country, and company registration number describe the company behind the business and may be needed in order information, documents, and customer communications. Make sure the details are correct and keep them updated if the company changes.

The country specifies where the business is based. It may affect how the store handles local settings and information displayed to customers.

3. Email and customer contact

The sender email is the address used when the store sends messages. The order confirmation email specifies where order confirmations should be sent. You can also enter one or more copy recipients, separated by commas, if additional people should receive the same message.

The address shown as the sender when the store sends emails to customers. Use an address that customers recognize and that can receive replies.

The contact email is the address customers can use when they need to contact the store. Use an inbox that you monitor regularly so that customer inquiries do not go unanswered.

The address that receives order confirmations. Check it carefully, as it is used to send information about new orders.

Copy of order confirmation

Here you can specify additional recipients who should also receive the order confirmation. Enter no more than two addresses and separate them with commas.

Contact email

The address customers can use when they want to contact the store. Use an inbox that you monitor regularly.

4. Statistics and AI credits

The Statistics including VAT setting controls whether sales statistics are displayed including VAT. Select the option that best suits how you want to track sales.

Determines whether sales statistics are displayed including VAT. Select the option that best suits how you want to track sales.

AI credits shows how many AI credits are included in your plan, how many remain, and when they reset. Credits are used by Flowshop's AI features. If you need more credits, information is available on how to contact Flowshop to purchase additional credits.

Shows how many AI credits are included in your plan, how many remain, and when they reset. Credits are used by Flowshop's AI features. Contact Flowshop if you want to purchase additional credits.